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| Comments from AnaSpec Customers |
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Earned Respect - Customer Testimonials
While AnaSpec has enjoyed a worldwide reputation for quality almost since its inception, we have never taken the esteem of our customers for granted. With an extensive base of clients that includes the world’s most respected pharmaceutical, biotech, and academic institutions, AnaSpec has earned an industry-wide reputation for quality, innovation, and ethical service. We offer this listing of customer comments, not simply as a testimony to the quality of AnaSpec’s products and services, but as a reminder of the high standard to which we are held. Although we’re proud of our reputation, we don’t take it for granted. The respect that is shown here by our customers is something that we strive to earn, every single day.
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Service is very fast and customer service is quite helpful!
| - | | Christie Spadafora
Associate Scientist
AstraZeneca |
I always get a response to my inquires with 24 hrs. The lead chemist worked hard for me to make a difficult derivatized custom peptide, which I really appreciated.
| - | | Thomas T Tibbitts
Principal Scientist
Infinity Pharmaceuticals |
The peptides you send are excellent, little impurities even by our super-sensitive mass spec techniques.
| - | | Cynthia Gross
Sr. Scientist
Bayer HealthCare |
The reagents you have sent us to date have been superb and we are looking forward to expanding our relationship with more reagents in the near future.
| - | | Seth Goldenberg
Progenra Inc |
The range of product choices and the speed at which we receive the products (the overall service) is really great.
| - | | Danielle Guarracino
Graduate Student
Yale University |
AnaSpec has the best costumer relations of any biotech company I've worked with. Also, your tech suppost and product data sheets are very reliable and easy to follow.
| - | | Thomas Lozito
Predoctoral Fellow
NIH |
Great customer service and phone support.
You deliver very high quality product that allows for reproducible results in running experiments.
| - | | Frank Kirchner
Microbiologist
Johnson and Johnson |
Excellent products in term of quality and service
Great customer service and email response times.
| - | | Xiaojuan Khoo
Research Assistant
Boston University |
Making high quality peptides at a reasonable cost. Your catalog is very good with many peptides categorized nicely.
| - | | Leonard Contillo
Principal Scientist
Pfizer |
Customer service is excellent. Your products are also excellent.
| - | | Maria Jepson
Laboratory Technician III
University of Rochester |
We ordered a lot of peptides from AnaSpec, some flourescently labeled, they all worked well. While some other companies couldn't make the ones difficult to synthesize, AnaSpec could.
| - | | Huai-Ping Ling
Senior Research Scientist
Wyeth Research |
I just wanted to take the time to thank you and AnaSpec for the great service you have provided to me and New England Rare Reagents. I have used AnaSpec for over 4 years to synthesize critical peptide immunogens used in the isolation of unique monoclonal antibody reagents to disease proteins. You have played a valuable part in the successful work associated with several grants we have received in support of our reagent development efforts. I especially appreciate the consistent quality of the peptides that I have received and the support and technical assistance in designing or post-synthetically modifying peptide structures. I look forward to many more years of business interaction and just wanted to take the time to say thanks.
Prompt, courteous service. Excellent value. Excellent product. Satisfaction guaranteed. I have never and will probably never look elsewhere for my peptide synthesis needs.
| - | | Trebor Lawton
CEO/CSO
New England Rare Reagents |
I've never had a bad experience. I wish I could give some constructive criticism about your products or service but there is just no reason to fix something that isn't broken. I always get to speak to a pleasant knowledgeable person for ordering and have always received my product quicker than expected. Thanks and keep up the good work.
| - | | Will Weimers
Research Associate II
Siga Technologies |
AnaSpec has a very good turn around time for delivery of custom order peptides.
| - | | Robert Campbell
Senior Associate Scientist
AstraZeneca |
So far, the best of the half dozen company I used.
I am really happy about the speed of the delivery of product. When you give me the timeline for the product generation, I can always get it as you promised. That is easy for me to design my schedule. So much better than all the other peptide companies I have been working with. Quite a few companies promised something and then asked for extension after extension.
| - | | Yan Zhang
Research Associate
The Salk Institute for Biological Sciences |
Your communication and customer service is impeccable and something that is not usually found in current corporate America. That's in addition to your obvious great products and high level of quality.
| - | | Walter Kim
MD/PhD Student
UMASS Medical School |
Your ordering system is very well organized and user-friendly. The orders arrive promptly and correct.
| - | | Agustin Sanchez
LSR III, Peptide Chemist
Stanford University |
Arbor Vita Corporation has been an AnaSpec customer for several years. During this time, they have provided us with high quality custom peptide synthesis. Their team has also been very open and helpful in providing technical support. I strongly recommend AnaSpec for peptide synthesis services.
| - | | Michael P. Belmares
Scientist
Arbor Vita Corporation |
The customer service is phenomenal. I love that we get quotes quickly and that you are there to answer any questions right away.
| - | | Dr. Sandra Chimon Peszek
Post-Doctoral Research Assistant
University of Illinois at Chicago |
I would like to express our gratitude to you and your colleagues for the scientific expertise and excellent service provided by AnaSpec...Thank you so much for being such a wonderful and supportive partner! I always enjoy working with you and your colleagues!
| - | | Xiang-Min Cui, Ph.D.
CEO & President
XC Research Inc. |
First of all, you are reliable; the quality of your peptides is consistently high. Your service is courteous and quick. On the top of this you are flexible and accommodating to the customer's need.
| - | | C.H. Kowal
Assistant Professor
Columbia University |
You all make the best peptides.
| - | | Matthew W. Olson
Principle Research Scientist
Johnson & Johnson |
Perfect!!!!! You are the true professional! I went well served and the material was delivered in the time, without larger problems. Congratulations!
| - | | Reinaldo Marchetto
Doctor
UNESP - Institute of Chemistry |
I am writing to you express my gratitude to you and your company for quick delivery of the highly pure peptide that I ordered.
Indeed, I ordered the peptide yesterday, and received it today. How amazing! it is more amazing because it is custom-made peptide, not one of your commercial peptides.
| - | | Ph.D. Investigator
GlaxoSmithKline |
We have been using AnaSpec for the last ten years. Their products have always been very high quality and their service and technical support have been excellent. I have no reservations recommending AnaSpec to others.
| - | | Director, Core Facility
Tufts Medical School |
I have carried out approximately ten projects with AnaSpec - all for generation of anti-peptide polyclonal antibodies. I have been well satisfied both with the quality of their work and with their professionalism. I continue to work with them as projects arise.
| - | | Ph.D. Researcher
Geron Corporation |
We have been using AnaSpec as our major supplier for peptide synthesis for 8 years. We are completely satisfied with AnaSpec's peptide materials and its services. The prices are also quite reasonable.
| - | | Director of Protein Research Lab
University of Illinois at Chicago |
We have been working with your company for quite some time, as you know, and we are impressed with the quality of effort and outcome displayed by you and your staff.
| - | | Vice President
Quidel Corporation |
My lab's experience with AnaSpec has been terrific over a period of more than 5 years. This includes the synthesis of peptides and phosphopeptides, and generation of anti-peptide antibodies. We have described the use of your antibodies in several of our publications. Based on my experience, I have referred several users to AnaSpec and will continue to do so.
| - | | Associate Professor of Medicine
Stanford University
School of Medicine |
After my first inquiry this past Thursday, 20 mg of >95% pure peptide xxx have appeared on my desk on Monday - this is superb, caring service from all concerned, and I really appreciate it.
| - | | Ph.D. Researcher
Pfizer Inc. |
My experience with AnaSpec service and product was excellent. I am very impressed by the product and will recommend your services to others looking for quality synthetic peptides.
| - | | Ph.D. Researcher
University of Washington |
Customer Service is amazing; everyone is very friendly and quick to respond to any of my questions/needs.
| - | | Brooke Swalm
Associate Scientist
Wyeth Research |
High quality products, personable service, good follow-up.
| - | | John Mark Carter
Research Chemist
USDA ARS WRRC Foodborne Contaminants Research |
Customer support is very fast and nice. Also tech support is very precise and exciting. Overall I am very happy to work with AnaSpec
| - | | Nam Joon Cho
PostDoc
Stanford University |
Your customer service and scientific knowledge is excellent. I have a high degree of satisfaction in terms of product quality
| - | | Ryan Wylie
University of Toronto |
Very responsive to special requests for peptides. Quality of peptides received excellent.
| - | | Thomas Arroll
Senior Scientist
Amgen |
I am still delighted with the quality of your service, the quality of the peptides and turnaround-now delighted with after sales care too
| - | | Chris Scott
Queen's University Belfast |
The Anaspec Sensolyte 520 generic MMP kit was easy to use and detected low levels of activity. The kit works brilliantly.
| - | | Erika Heidi Noss
Brigham & Women's Hospital |
The response time of your customer service representatives has been amazing.
| - | | Katherine Poulin
Research Assistant
Caltech |
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